Refund and Cancellation Policy

At Neo, we strive to provide the best learning experience for our users. However, we understand that situations may arise where you might need to cancel your subscription or request a refund. Below are the terms and conditions of our refund and cancellation policy:

Subscription Cancellations

You can cancel your subscription at any time through the app or website.

Once canceled, you will retain access to the premium features until the end of your current billing cycle.

Cancellation does not result in a refund for the current billing cycle.

Refund Policy

Refunds are provided only under specific conditions such as accidental purchases or billing errors.

To request a refund, contact us within 7 days of the transaction via hi@neoapp.club with the transaction details.

Refunds are not applicable for partial use of premium features or if users fail to cancel the subscription on time.

Purchases

All purchases made are final and non-refundable.

We recommend users to try the free features before subscribing to premium plans to ensure the app meets their expectations.

Courses and Pricing

Neo offers courses and activities designed to develop 21st-century skills like critical thinking, problem-solving, and adaptability, tailored for children aged 11 to 14 years.

Below is the list of courses and their pricing:

Course/Activity

Basic Plan (Free)
Access to limited daily MCQs and progress tracking. Free

Premium Plan Full access to all MCQs, interactive games, and weekly reports. ₹499/month or ₹5,499/year