Effective Date: 01st April, 2025

We care deeply about your child’s privacy and safety. This Privacy Policy explains how Neo collects, uses, and protects your information.

By using Neo, you agree to this Privacy Policy.

1. Who We Are

Neo is a learning and skill-building platform designed for children aged 9 to 14. We focus on helping kids develop critical thinking, emotional intelligence, and decision-making through games and challenges.

2. What Information We Collect

We collect only the information we need to improve your experience and track progress:

Child's first name or nickname

Age or grade level

Parent/guardian email (for communication & account control)

Progress data (game scores, skill assessments, streaks)

Device info (for app performance and bug fixing)

✅ We do NOT collect:

❌ Government-issued ID

❌ Home address

❌ School info

❌ Contact list

❌ Location data

❌ Camera or microphone input

3. How We Use This Information

We use the data to:

Personalize your child’s learning experience

Show progress reports to parents

Improve the app through usage analytics

Fix bugs and optimize features

We never sell or rent your data. Ever.

4. Data Sharing

We do not share your data with third parties except:

With trusted tech partners (for secure data storage or analytics)

When required by law or for safety reasons

All partners follow strict data protection agreements.

5. Ads & Tracking

Neo Premium is completely ad-free. We do not track your child for advertising purposes.

6. Parental Control & Consent

Children under 18 must have a parent or guardian’s consent to use Neo. As a parent, you can access, edit, or delete your child’s account at any time.

To make changes, email us at hi@neoapp.club

7. Data Security

We use secure servers, encrypted connections, and industry-standard protections to keep your data safe.

8. Your Rights

You can:

Request a copy of your child’s data

Ask us to delete your account

Withdraw consent at any time

We respond to all requests within 7 business days.

9. Changes to This Policy

We may update this Privacy Policy to improve clarity or meet legal requirements. If we make significant changes, we’ll notify you in the app or via email.

10. Contact Us

If you have any questions, concerns, or need help, reach out anytime:

📧 hi@neoapp.club

✅ We’re committed to creating a safe, meaningful, and private learning space for your child.