Introduction

Welcome to Neo! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our skill-learning platform through games, quizzes, and other interactive content. Neo ("we", "our", or "us") is committed to ensuring the privacy and protection of our users ("you" or "your") in compliance with the laws of India, including the Information Technology Act, 2000 and associated rules.

By using our mobile application ("Neo App"), website, and associated services (collectively, the "Service"), you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect various types of information to provide and improve our Service, including:

a. Personal Information

Account Information: When you register, we may collect your name, email address, phone number, and other contact details.

Profile Information: This may include your age, gender, and language preferences.

b. Usage Data

Information on how you interact with the Neo App, such as your learning activities, quizzes taken, game progress, and skill levels.

Time spent on lessons, completion rates, and the use of specific features.

c. Device and Technical Information

IP address, device type, operating system, and mobile network.

Location data, if you have enabled location services.

d. Cookies and Tracking Technologies

We use cookies and similar technologies to understand user behavior, improve the app, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving the Service: To offer personalized learning experiences, track your progress, and recommend content.

Communication: To send you notifications about your activity, updates, promotional content, and support.

Analytics and Research: To analyze usage trends and user behavior to improve our content and features.

Legal Compliance and Security: To comply with applicable laws, protect our rights, and prevent misuse or fraud.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

Service Providers: We may share information with third-party vendors who assist us in delivering the Service (e.g., hosting, analytics, or payment processing).

Legal Requirements: If required by law or in response to legal processes, we may share information with law enforcement or other authorities.

Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of the business.

4. Data Security

We implement a variety of security measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

Access and Update: You can access and update your personal information through the settings in the Neo App.

Delete Account: You may delete your account at any time, and we will delete your personal data, subject to any legal obligations.

Opt-out: You may opt out of promotional communications by following the instructions provided in the messages.

6. Children's Privacy

Neo is not intended for children under the age of 10. If we become aware that we have collected personal information from a child without parental consent, we will delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Service after changes have been made will signify your acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hi@neoapp.club
Address: Dreamstoic Technologies Pvt. ltd, 7th Block, 80, 100 Feet Rd, near Raheja Arcade, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095, India.

By using the Neo App, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your learning journey!